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Table of Contents Introduction In today’s always-connected digital world, customers expect instant answers. That’s why live chat support has become one of the most valuable tools for businesses—providing fast, convenient, and personalized assistance right from your website or app. But here’s the reality: not all live chat experiences are created equal. If handled poorly, chat […]

To provide exceptional service in today’s world, you need to offer before and after customer support services. This is an aspect that not only increases your sales but also keeps your customers satisfied and loyal to your brand. However, an in-house customer support team may be costly and a big investment, especially if there is